Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: December 2024

At 16edge, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.

We believe in transparency and want you to understand exactly how your information is handled. This policy covers our data collection practices, how we use your information, and your rights regarding your personal data.

Our Privacy Practices

Understanding how we handle your personal information

Information We Collect

  • Personal information you provide when contacting us (name, email, phone number)
  • Information about your business and project requirements
  • Communication records and correspondence
  • Website usage data and analytics (anonymized)
  • Technical information about your device and browser

How We Use Your Information

  • To provide and improve our services
  • To communicate with you about your projects
  • To send you relevant updates and information
  • To analyze website performance and user experience
  • To comply with legal obligations

Data Protection

  • We use industry-standard encryption to protect your data
  • Access to personal information is restricted to authorized personnel only
  • We regularly update our security measures and protocols
  • Your data is stored on secure, encrypted servers
  • We conduct regular security audits and assessments

Your Rights

  • Right to access your personal information
  • Right to correct inaccurate data
  • Right to request deletion of your data
  • Right to data portability
  • Right to withdraw consent at any time

Your Data Security is Our Priority

256-bit
SSL Encryption
99.9%
Uptime Guarantee
24/7
Security Monitoring
0
Data Breaches

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods

  • Contact Information: 3 years after last contact
  • Project Data: 7 years for legal and business purposes
  • Website Analytics: 2 years (anonymized data)
  • Marketing Communications: Until you unsubscribe

Additional Information

Everything you need to know about our privacy practices

Cookies & Tracking

We use essential cookies for website functionality and analytics cookies to improve user experience. You can control cookie preferences in your browser settings.

Third-Party Services

We use Google Analytics for website insights and Resend for email communications. These services have their own privacy policies.

Policy Updates

We may update this policy periodically. Changes will be posted on this page with an updated date. Continued use constitutes acceptance.

Your Rights

You have the right to access, correct, delete, or port your data. You can also withdraw consent or object to processing at any time.

Data Security

We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your information.

Contact Us

For privacy questions or concerns, contact us at privacy@16edge.com or call +91 8512821898. We're here to help.

Questions About Privacy?

We're here to help with any privacy-related questions or concerns.

Contact Us